Gutter Clean Sydney Privacy Policy

Last updated: November 2025

Gutter Clean Sydney Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Australian Privacy Act 1988 and Australian Privacy Principles (APPs). By using this site, you agree to the practices described in this policy.

1. Information We Collect

We collect personal data necessary for connecting customers and providers in Sydney. This may include:

• Full name, phone number, and email address entered via forms.
• Property location, service details, and description of the job.
• Business details (ABN, company name) submitted by providers.
• Technical data such as IP address, browser type, and device information for security purposes.

2. How We Use Collected Information

Data collected is used strictly to:

• Match Sydney customers with appropriate service providers.
• Enable direct communication between users and providers.
• Improve our website functionality, security, and local reach.
• Comply with obligations under Australian consumer and privacy law.

We never sell, rent, or trade your personal data.

3. Sharing and Disclosure

Information may be shared only with independent Sydney-based professionals who agree to confidentiality standards. We may disclose data if required by law or court order within New South Wales jurisdiction.

4. Data Storage & Security

All information is securely stored on Australian servers. We use encryption, firewalls, and restricted admin access to prevent unauthorized use. While we follow industry standards, no online system can guarantee complete security.

5. Cookies & Tracking

We use cookies for analytics and session management to improve user experience. Cookies can be disabled through browser settings, though some site features may not function properly when disabled.

6. Third-Party Services

Our site may use trusted third-party tools like Google Analytics and form processors. These services comply with Australian privacy regulations. We are not responsible for the privacy policies of any linked external websites.

7. Access, Correction & Deletion

You can request access to or deletion of your personal data by contacting us through our Contact Us page. We’ll respond within 10 business days as required under the Privacy Act 1988.

8. Complaints & Contact

If you believe your privacy rights have been breached, please contact us via our Contact Us page. If not resolved, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

9. Updates to This Policy

We may update this Gutter Clean Sydney Privacy Policy from time to time. Updates will appear on this page with a new “Last Updated” date. Continued use of the site implies acceptance of the revised terms.